SMS Terms
Last updated:
The program
The Mail Hub Text Alerts is the text message program of The Mail Hub, a trade name of MAIL CLINIC, LLC. We text only people who sign up, and we reply to people who text us first.
Who sends the texts
Each of our locations texts from its own main store number, the same number you call.
What we text
- A text when a package for your mailbox is held for you at the store, outside our package lockers.
- A reminder before your mailbox rental term ends, with the end date.
- Replies to your questions when you text us first.
We don't send marketing texts. If we ever add a new kind of text, we'll ask you to sign up for it first.
Our package lockers are run by Luxer One, which sends its own locker notices from its own number. Signing up or stopping with one of us doesn't change your choice with the other.
How often
Message frequency varies.
Cost
Message and data rates may apply.
Help
Text HELP to the number that texts you. You can also email info@themailhub.com or call 425-392-0888.
How to stop
Text STOP to the number that texts you at any time. END, CANCEL, UNSUBSCRIBE, QUIT, STOPALL, REVOKE and OPT OUT also work. We'll send one text to confirm, and then no more texts from any of our locations. You can also ask us to stop in store, by phone or by email, and we'll stop your texts. To sign up again, text START.
Signing up is optional
Text alerts aren't required to rent a mailbox or to buy anything. Sign up only a mobile number you use yourself.
How to sign up
Use the form on our Text alerts page.
Carriers
Carriers are not liable for delayed or undelivered messages.
Your privacy
We do not share, sell or provide your mobile phone number, text message opt-in data or consent to third parties or affiliates for marketing or promotional purposes. Read our Privacy Policy.
Changes to these terms
If we change these terms, we'll update the date at the top of this page.
